The lift is located to the right of the Main Entrance. Tel: 0300 222 5932. Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. Summary This is an inpatient unit. There is not a road to cross between the car park and the entrance. At conservative gathering, Trump is still the favourite. [2] The 60-bed hospital was designed by Edward Ward Lower drawing on the ideas of Florence Nightingale and was opened as the Royal Surrey County Hospital in April 1866. Water bowls for assistance dogs are available. There is a wheelchair to borrow to aid transferring around the building. Provided and run by: Surrey and Borders Partnership NHS Foundation Trust. There is not a flashing fire alarm beacon within the room. There is pictorial signage on or near the toilet door. Read about our approach to external linking. The toilet roll holder is placed higher than 100cm (3ft 3in). The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance of the main hospital building. Most people told us that they were satisfied with the care and treatment provided. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. Let's make care better together. But i understand this is difficult espexially during the section 136 process. Tickets cost 3 - 5 and the journey takes 17 min. The depth of the step(s) is/are between the recommended 30cm and 45cm. There is not a car park for public use within 200m (approx). There is a dropped kerb between the car park and the venue. Farnham Road Hospital (Mental Health Unit). There is good colour contrast between the walls and floor in all areas. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they Tel: 01372 216666. We are building a new state of the art mental health hospital in Guildford. The hospital is two-and-a-half miles further on, on the right soon after crossing the Hampshire boundary. The floors which are accessible by stairs are G, 1, 2. This information is for the entrance located to the front of the building. Farnham Road, Guildford, Surrey, GU2 7LX We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. There is a low section of the counter (76cm or below) available. There is level access to the consultation / treatment room. Only a small handful are nice and have some interest. Our i-access drug and alcohol service supports people in Surrey who want help with their problematic drug use and/or are highly dependent on alcohol and want to stop drinking. Operated by First Berkshire & The Thames Valley and South Western Railway, the London Heathrow Airport (LHR) to Guildford, Farnham Road . There's no need for the service to take further action. The BBC is not responsible for the content of external sites. A teenage girl is in a critical condition in hospital following a crash in Farnham. There is sometimes a glimpse of the ward manager, who seems to be able to be involved in decisions about people shes never had a conversation with. However, we found that people had not always been involved in the decisions regarding their care or were not fully supported to live as independently as possible. There is step free access to the reception point. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Train operators. Detailed information, also on the right to withdraw consent, can be found in the website's privacy policy. Good Coursed sandstone blocks with brick dressings and angle . See our concept designs for the exterior of the new hospital and how it fits with. The height of the wash basin is 73cm (2ft 5in). Turn east from North County Blvd (1100 East) on to 90 North. There is not a car park for public use within 200m (approx). We use cookies on this site to enhance your user experience, Parking (Lower Car Park - Blue Badge and Staff), Consultation / Treatment Room (Family Visiting), Consultation / Treatment Room (Assessment Office), Level Change (Link between Main Hospital and Farnham Road entrance), Other Floors (Internal Link between Main Hospital and Farnham Road entrance), Lift (Platform-Internal Link between Main Hospital and Farnham Road entrance), To view the web page described above click here (opens in new tab), Farnham Road Hospital Farnham Road Entrance link (new tab) - click here. The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance. Referrals to this service can be made through the Home Treatment Team. Clear signs indicating the facilities on each floor of the building are provided on landings. Guildford Park Avenue, Guildford Park is 444 meters away, 7 min walk. The colour, design and typeface of signs is consistent throughout the building. - Advertisement -. This includes an average layover time of around 12 min. the service is performing badly and we've taken enforcement action against the provider of the service. The ramp/slope is located to the left of the main entrance. Continue onto The Crossways, then onto The Drive. Standard toilet facilities are available. i-access,Laurel House, Farnham Road Hospital, Farnham Road, Guildford, GU2 7LX There is / are 1 consultation / treatment room(s) available. There is a canopy or recess which provides weather protection at this entrance. There are two blue badge bays which are to the rear of the Farnham Road building seen in photo 4,5 and 6 size 457x285, these would be mainly used for the Laurals. to the reviews on this page says it all really. The lift is approximately 9m (9yd 2ft) from the main entrance. The lighting levels at the reception point are varied. Farnham Road Hospital, Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. Click here to view a map of the North West satellite clinics. The automatic door(s) is/are push pad activated. This isnt the way to treat people who are vulnerable through no fault of their own. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. Staff are trained to use the hearing system. We don't rate every type of service. Hale Road. The new hospital has 60 acute psychiatric beds The first hospital built in Surrey in more than 90 years, which specialises in the treatment of patients with mental health issues, has opened.. To view other access guides that are related to this one please use the links below. Send your story ideas to southeasttoday@bbc.co.uk. we have taken enforcement action. The dimensions of the accessible toilet are 232cm x 302cm (7ft 7in x 9ft 11in). We do this in partnership with WDP, a specialist national non-profit organisation. Farnham Road Hospital (Mental Health Unit) Farnham Road, Guildford, Surrey, GU2 7LX 0300 555 5222. At least one standard in this area was not being met when we inspected the service and There is not a list of floor services available within the lift. A member of staff trained in BSL skills is not normally on duty. The height of the bell/buzzer is 131cm (4ft 4in). A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. Guildford, Let's make care better together. Visited Inpatient mental health services on February 2022, Report review titled 136 suite experience as unsuitable, I was on Mulberry ward, most of the staff are unapproachable, rude, and are uninterested. This accessible toilet is approximately 16m (17yd 1ft) from the main entrance. By clicking any link on this page you are giving your consent for us to set cookies. The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance. The entrance area/door is clearly signed. The towel dispenser is placed higher than 100cm (3ft 3in). It is managed by Surrey and Borders Partnership NHS Foundation Trust. Signs indicating the location of the stairs are clearly visible from the entrance. 0300 555 5222. Parking spaces for Blue Badge holders do not need to be booked in advance. British Sign Language interpreters can be provided on request. There is good colour contrast between the walls and floor in all areas. Copyright 2023 AccessAble. Surrey and Borders Partnership NHS Foundation Trust. Farnham Road Hospital (Mental Health Unit) in Guildford is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the . The lift is approximately 14m (15yd 11in) from the main entrance. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. Handrails do cover the flight of stairs throughout its length. There is not a door release button when exiting. The nearest toilet is located to the main hospital entrance. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Its such a shame that the nurses have to stay in the office doing paperwork for entire shifts. The height of the step(s) is/are not between the recommended 15cm and 18cm. History. The platform lift accesses a small level change. There is a waiting area close to the reception point. Access to the waiting area is unobstructed. I just think that maybe SABP should rethink job roles and work out ways to engage more frequently with patients. No rating/under appeal/rating suspended There is a ramp/slope to access this area/service. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. The 14-year-old was hurt in a collision on Folly Hill, at the junction with Hoghatch Lane. The floors which are accessible by stairs are 1, 2, 3, 4. we have taken enforcement action. Mirrors are placed at a lower level or at an angle for ease of use. KT22 7AD, In The wash basin can be reached from seated on the toilet. Requires improvement Suspended ratings are being reviewed by us and will be published soon. Once referred, people come for appointments across our three main bases/ satellite clinics. The towel dispenser cannot be reached from seated on the toilet. There's no need for the service to take further action. This accessible toilet is located to the right of the main entrance. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Please contact the service directly if you require directions. Click here to view a map of the South West satellite clinics. 3/48 Farnham Road Hospital (Formerly The Royal Surrey County Hospital) GV II. Stagecoach South operates a bus from The Borough to Farnham Road every 3 hours. There is a dropdown rail on the transfer side. There are some chairs with armrests available. There is not a shelf within the accessible toilet. Thank you again all. Surrey Police said . There is a push button alarm in this cubicle. Clear signs indicating the facilities on each floor are provided on lift lobby landings. There is not a mirror to aid reversing out of the lift. United Kingdom, Ward Manager: Sadan Gurung VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. The managers simply don't care. 88% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. There is ramped/sloped or stepped access at this entrance. Copyright 2023 AccessAble. Signs indicating the location of this lift are clearly visible from the entrance. The height of the soap dispenser is 88cm. Farnham Road Hospital (Mental Health Unit) Farnham Road Guildford Surrey GU2 7LX Telephone 0300 555 5222 Website https://www.sabp.nhs.uk Similar services nearby. 12 January 2012, In Handrails are at the recommended height (90cm-100cm). There are doors in corridors which have to be opened manually. the service isn't performing as well as it should and we have told the service how it must improve. The waiting room / area does not have background music playing. Purposeful engagement should be offered daily, but we dont even know who our named nurses are. Guildford Station, Guildford is 429 meters away, 7 min walk. Farnham Road Hospital is a specialist mental health hospital, providing round-the-clock support to adults and older adults experiencing acute mental ill-health as well as housing community mental health and day services. There is step free access throughout the building via lift(s). She was flown to hospital after the crash, which happened at the junction with Hoghatch Lane. The wayfinding signage does not include pictograms. Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX 0300 555 5222 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? Follow BBC South East on Facebook, on Twitter, and on Instagram. NB: Map points may not be 100% accurate and are for general reference only. There is sufficient space for a wheelchair user to use the waiting area. The lift does have a visual floor indicator. There is not a bell to attract attention. There is not a play area or toys/books for a child to play with. The width of the door opening is 86cm (2ft 10in). Click here for Access Able information. Inadequate Associate Director, Adult Inpatient Services: Claire Clifford From the North take the Guildford and Godalming Bypass/A3. The lift does not have a visual floor indicator. There is not a low section of the counter (76cm or below) available. Browser Support Contact details for i-access Drug & Alcohol service. There is sufficient space for a wheelchair user to use the waiting area. Handrails do cover the flight of stairs throughout its length. 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Farnham Road Hospital, The colour contrast between the external lift control plate and the wall is good. Parking spaces for Blue Badge holders do need to be booked in advance. Handrails do extend horizontally beyond the first and last steps. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. Farnham Road Hospital, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 508 Opening Times 24 hours a day, 7 days a week Contact Names Ward Manager: Sadan Gurung Matron: Anne Sayed Out of Hours Contact Mental Health Crisis Helpline: 0800 915 4644 SMS texting for people with speech or hearing difficulties: 07717 989 024 Wall mounted grab rails are available for the toilet. The car park is located in front of the main entrance. The reception counter is not placed in front of a background which is patterned. The distance between the furthest Blue Badge bay and Laurel House is 38m. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The height of the intercom is 104cm (3ft 5in). United Kingdom, Ward Manager: Georgia Payne Take the A325 Farnham Road, turning right at Heath End traffic lights onto the A287 Odiham/Basingstoke Road. The following link is for South Western Railway services. It was my first time being, Report an issue with the information on this page, Information supplied by Surrey and Borders Partnership NHS Foundation Trust, Surrey and Borders Partnership NHS Foundation Trust. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. [4], Surrey and Borders Partnership NHS Foundation Trust, "Royal Surrey County Hospital, Guildford", "Royal Surrey celebrates its 150th birthday", "Demolition begins for old Farnham Road Hospital building", https://en.wikipedia.org/w/index.php?title=Farnham_Road_Hospital&oldid=1084437122, This page was last edited on 24 April 2022, at 13:48. There is sufficient space to write or sign documents on the counter. Good Broken showers are still broken. The reception point is located to the left of the main corridor. Registration details. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . The following link is for Southern Railway. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. The main building is a Grade II listed building. The following link is for Southern Railway. I have just returned from visiting my nephew on Rowan ward Latest reviews for Farnham Road Hospital. The towel dispenser cannot be reached from seated on the toilet. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). Any other browser may experience partial or no support. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. The contrast between the wall-mounted grab rail(s) and wall is good. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. We really appreciate you taking time to share your experience and we will use this feedback to work towards increasing the visibility of our senior teams on the wards. Our community teams are dedicated to helping people with severe or enduring mental health problems back on the road to recovery. Language interpreters can be provided on request. 0300 555 5222, Provided and run by: There is a dropdown rail on the transfer side. Take a left onto Farnham Rd/A31 and the hospital will be on the right. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). Overview. The platform lift accesses a small level change. The door(s) open(s) away from you (push). The contrast between the external door and wall is poor. The lift does not have an audible announcer. There is a bus service every few hours from Farnham to Guildford, Farnham Road Hospital. An ambulant toilet with wall mounted grab rails is not available. Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 615 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Mada Mangira Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact The handrail(s) is/are on both sides going up the ramp. St Helier Hospital in shocking state of disrepair, Epsom College headteacher and daughter died of shotgun blasts, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The handrail(s) is/are on both sides going up the step(s). Farnham Road Hospital has not yet replied. There is a clear level manoeuvring space of 150cm 150cm in front of the lift. For more information about what these symbols mean, view our Accessibility Symbols Guide. There is step free access to the reception point. Accessible toilet facilities are available. KT16 0QA, In Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. View photos. Russian minister laughed at for Ukraine war claims. There is not a canopy or recess which provides weather protection at this entrance. The reception point is approximately 4m (4yd 1ft) from the main entrance. There is not a mirror to aid reversing out of the lift. the service is performing badly and we've taken enforcement action against the provider of the service. The wash basin is not placed higher than 74cm (2ft 5in). Suspended ratings are being reviewed by us and will be published soon. There is a clear unobstructed route to the reception point. The contrast between the external door and wall is good. Disposal facilities are available in the cubicle. The contrast between the walls and floor is good. There are seats with armrests on both sides. Please contact the service directly if you require directions. Doesnt matter what were going this this is bottom line, this place is not for everybody and I think certain areas should be re thought about. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. On street marked Blue Badge bays are not available. There is level access to this accessible toilet. Highfield and Brookham pupils break rules to raise 1,100 for charity. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. Your information helps us decide when, where and what to inspect. Get Directions. Surrey GU2 7LX, The name / number of the room surveyed was; Family Visiting. Surrey and Borders Partnership NHS Foundation Trust, In Each report covers findings for one service across multiple locations. All rights reserved. There is a flashing fire alarm beacon within the room. I was late as I got lost and I had, I was only at this hospital for less than 3 days held in a 136 suite. [2] Find out about the disabled access at this site and plan your visit in advance. We don't rate every type of service. The car park does not have a height restriction barrier. All rights reserved. Designed by Edward Lower with advice from Florence Nightingale. Please contact the service directly if you require directions. "Farnham Road Hospital has not yet replied." there are some services which we cant rate, while some might be under appeal from the provider. Pass the American Fork Specialty Clinic and InstaCare as you head east following the Endoscopy signs. More. the service is performing well and meeting our expectations. KT22 7AD, In Your information helps us decide when, where and what to inspect. The following link is for South Western Railway services. Operational Compliance Manager: Kellyanne Davies, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. Chertsey, [1], The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. There is a/are door(s) into the consultation / treatment room. There is/are 4 Blue Badge parking bay(s) within the car park. There is a/are female sanitary and general domestic waste disposal units. Continue onto The Crossways, then onto The Drive. (Our main office is in Guildford but we are a Surrey-wide service offering clinics across the county.) There is a wheelchair to borrow to aid transferring around the building. Senior Matron: Sima Magama the service isn't performing as well as it should and we have told the service how it must improve. SMS texting for people who are deaf or hard of hearing: 07717 989 024. the service isn't performing as well as it should and we have told the service how it must improve. Our teams of health professionals include people from different disciplines including Doctors, Nurses, Psychologists, Occupational Therapists and Social Workers. We found that people were not always supported by enough staff who were suitably qualified and skilled. Staff didnt make any particular effort to communicate with me at all and this made the experience a lot scarier. The floors which are accessible by this lift are 1, 2, 3, 4. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Water bowls for assistance dogs are available. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The shared toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance. Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX. We found that people's risk assessments had not been incorporated into their plan of care in order to provide guidance for staff to protect people from receiving care that was inappropriate or unsafe. It feels like there are too many patients for the amount of allocated nurses, it would be nice to see nurses able to spend time interacting with patients and therefore improving patient recovery time by getting to know the individual they are then discussing in MDTs, professional meetings, ward rounds and hand overs. 0300 555 5222, Provided and run by: There is a clear unobstructed route to the reception point. The car park is located to the side of the building. Thank you for your feedback. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. Assistance may be required because there is / are slopes/ramps. This venue does not play background music in public areas. There is space for an assistance dog to rest within the seating area. Farnham Road Hospital (Mental Health Unit). The shared toilets that were surveyed are located to the left of the main entrance. Handrails do extend horizontally beyond the first and last steps. Assistance may be required because there is / are slopes/ramps. Official information from NHS about Farnham Hospital & Centre For Health including contact details, directions, opening hours and service/treatment details Visit website. The height of the towel dispenser is 92cm (3ft). i-access, Two Bridges,Guildford Street,Chertsey,Surrey,KT16 9AU Find the travel option that best suits you. Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 Accessible toilet facilities are available. The dimensions of the lift are 92cm x 126cm (3ft x 4ft 2in). If our guide needs updating - just let us know using this form. There is a flashing fire alarm beacon within the cubicle. RG45 7EG. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. I was only at this hospital for less than 3 days held in a 136 suite. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Telephone: 0300 222 5932, Associate Director Substance Misuse Services: Katy Matthews Handrails are provided in some corridors. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. Thank you for your feedback and suggestions. Address Farnham Road Guildford Surrey GU2 7LX Get directions (opens in Google Maps) Phone 0300 5555 222 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Guildford, The width of the accessible toilet door is 75cm (2ft 6in). RG45 7EG. review titled Great People, poor management. The reception point is located in front of the main entrance. [1] History [ edit] The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. My nephew who was admitted the day before and I wanted to be able to reasure my sister her son was ok as she was on holiday. The BBC is not responsible for the content of external sites. The entrance door(s) does/do contrast visually with its immediate surroundings. We are sorry that your experience was not as positive as we would have liked it to be. The contrast between the dropdown rail(s) and wall is good. Each report covers findings for one service across multiple locations, Farnham Road Hospital (Mental Health Unit) You will be directed to the back of the hospital where there's Endoscopy patient parking stalls near the entrance. The floors which are accessible by this lift are LG, 2. There is not a bell to attract attention.
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