It's a good idea to spell out precisely what information you need. If it's not the subject that's not being understood, but the explanation of it (that is, the misunderstanding is in the delivery), "could you rephrase that?" The meaning of both phrases is the same and used interchangeably. Did you mean to send me? Click here for 1:1 customized coaching programs that will help you achieve your career goals faster. You should ask for an apology first, as you already have missed what the person said earlier. What do I do? Use one of our 9 samples to ask for clarification in an email. When someone expresses their opinion, you may not clearly understand what they mean or what their position about the matter is. What To Include In An Email For Clarification, Ask Specific Questions To Clarify Information, How To Write an Email Asking For Interview Feedback, How to Write an Email About Dropping a Class, How to Write an Email to A Real Estate Agent, How to Write an Email Introducing Yourself, How to Write an Email to A Roofing Company. Heres an example of how to use for the record in a professional manner. Usually the information you seek is written on the card. Bullet points are the most effective way of listing out your questions. A salutation followed by the hiring manager's name is common. Be polite in the choice of your words, tone, and body language. If you are in a situation where you are being given a lot of information that you may not fully understand, using this phrase is a great way to get the information you need without looking like youre completely lost. I have discussed several situations where you may need to ask for clarification in English. The modal verb Would is the most formal word with which you can form the politest expressions. I am available for a phone call or meeting if that would be helpful or more convenient for you. I beg pardon, but can you please repeat what you said about the new product launch? Would you please repeat the instructions for the team again? Some people struggle to write subject lines, but the easiest thing to do is be upfront about what you want. How to agree/disagree. One great way to do this is to ask a lot of open-ended questions. Avoid guilt. You can do this by saying "I don't understand" or "I'm not sure I Well! Let me see if I understand this; you want to create a proposal which would limit our available staff positions for hire? Before you write an email to clarify something, take another look to review the information and see if there is something that you were missing. Im not sure when youd like me to start adding the copy to the development website. If you preorder a special airline meal (e.g. Each intonation 2. link to Linguix vs. Grammarly: Which AI Writing Assistant Is Value for Money in 2023? The best questions are open-ended. Simply say thank you and move on. This phrase allows you to use simple words with no room for misinterpretation. Thank you for sending me information about (product/service). If you This sample clarification email to a client will help you get the details and data you need positively and professionally. I appreciate your detailed explanation, however, I am unclear about which approach we should follow. I wish you good health. Lindsays approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. In formulating an answer, you may find they did provide enough details. 10 Polite Ways To Say "Just To Clarify" (Professional Email) You then clear up what you need to clarify in the email body. Its my bad that I dont quite understand you. Both phrases can be used interchangeably, as they have the same meaning. He has six years of experience in professional communication with clients, executives, and colleagues. Could you please repeat it? are the common formal ways of asking someone for clarification in English. Here are some useful expressions to ask someone to clarify their position or opinion. By speaking solely in terms of your own perspective, your listener will be more open to further discussion. Saying something like Thats just stupid! or How can you say that? makes it seem that the presenter has no idea what she or he is talking about. We use cookies to analyze site performance and deliver a better experience for visitors. Once youve established your current understanding and whats unclear to you, you can ask questions that will help your reader clarify the information. Your submission has been received! [2]. Furthermore, he has teaching experience from Aarhus University. Would/Could you please elaborate on it for me? Please repeat it for me to understand it clearly. Will you please share the total amount again? "That sounds really good. Question and answer site. My deadline for this project is [date]. Finally, you finish each clarification letter with all the essential details and a suitable sign-off. Perhaps you find yourself asking for clarification a few times and it feels awkward when you still dont agree with the person. If you'd like to send in a quote for the article, please share your answer to the following question and explain your reasoning behind it. To obtain clarification, you have to truly want to understand the other persons point of view. WebHow do you politely ask for something? May I request further clarification of instruction number 5? Email format guide 6 examples & templates. Just be sure to fill in all the gaps, and proofread before sending. However, if you dont understand someones question, you should ask for clarification and answer accordingly. Can/Would/Could you be a bit/little more specific, please? May I ask you to explain your observation about the new design further? Need help nailing down some details about a person, product, project, or appointment? Reframing your request into "for the greater good" makes it much more digestible to follow up with. Youve explained the situation and asked for clarification so that you can solve a problem. Youre a busy person, so here is a template you can use right away. Suppose you just received a prescription from the doctor after the diagnosis. I beg your pardon. Show enthusiasm for the position. Please reload the page and try again. Heres what it might look like. Messaging your boss or manager is slightly different from the formal format we use above. Would you be able to help me with these questions before then? Let the person know if you dont quite grasp the issue or if you only understand part of it. I am available for a phone call or meeting if that would be helpful. Use the expressions below to address these potentially problematic situations smoothly and professionally. Before accepting, you may want clarification about the terms and conditions or the salary. ?" When you ask someone to clarify their position, its better to ask them open-ended questions (WH questionsand Choice/Alternativequestions) rather than closed questions (Yes-Noand Tag questions). Lets move on. Another way to ask for clarification is to let the other person know that you didn't understand them. Can you repeat the ways I have to do it? Scenario #1: When one person is dominating the conversation. Clarification Sample Letters How to Write a. WebAsking for Clarification. Oops! Whether you want to clarify something for someone or you want clarification yourself, just to be clear is a great phrase to use when giving or receiving information. No worries! Learn more about Stack Overflow the company, and our products. Asking For Clarification ENGLISH FORUMS. There are times when we ask for suggestions from the people surrounding us. Ask a question. ? Use open-ended questions to guide the discussion. Manage meeting requests like a pro with our in-depth guide to writing the best meeting request emails. Could/Would/Can you explain what you mean by this? In each case, you want to push for the information you need in a polite way to avoid damaging your relationships. Whether you are in a formal or informal situation, politeness is the key to a good conversation. In this article, we'll show you how to request clarification via email. Close the email politely and thoughtfully. Would you say that again, please? & I am afraid I didnt quite catch that. Depending on the audience and the topic, you can also ask for clarification by simply asking a question, such as: Why is the hypotenuse important for a triangle?. Useful English Phrases for Discussion and Debate. Its my bad. So that we can action your request promptly, could you please provide some more context and clarification around this? For more on this topic, I invite you to subscribe to my YouTube channel where I post many helpful videos for leaders and teams who want to unlock the secrets to stress-free communication. Say that you didnt understand rather than saying that the other person could not clarify it. Sample Letters for Request Bank To Clarify Service Charge. Its also a great way to allow someone else to add more information they may have forgotten. Recent surveys suggest that over 6 million children under the age of 17 in the US alone exhibit some form of attention deficit disorder. Thanks for clearly letting me know your opinion; I value whatever you suggest. Please find re-attached for your convenience. Dont make it sound bad. Why are trials on "Law & Order" in the New York Supreme Court? Amid the four types of questions commonly asked, clarification questions are probably the most understandable and justifiable in any circumstance. You mean you need some books from the library, isnt it? Using this formal speech helps to indicate that you are sincere in your desire to understand what the speaker is saying, which is the basis for asking for clarification. Join a clan or community group specifically for raid novices, or ask your team members for clarification. Lindsays approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. You got this! So, how do you do it? The first thing to remember when asking for clarification is that you can be honest and straightforward. As we are independently owned, the recommendations made here are our own. Asking somebody to explain something implies that you don't know anything about the topic and want the person to teach you. For the record, I would like it known I brought this issue to light weeks before it was a problem. Have you ever found it challenging to interrupt someone to express your opinion, make suggestions, or ask for further information? Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. Can you elaborate further on what the new training program will include? Lindsay Lapaquette, M.Sc. Would you please repeat what you wanted permission for? For example, a potential new employer may ask a candidate for clarification on details about a previous role. Invest in your future by investing time and effort to improve your communication skills. This article breaks down the process of writing request emails for information, documents, contact details, favors and more. How to follow the signal when reading the schematic? Here are some expressions to ask for clarification when someone asks for your permission. Put the question in the first or second sentence. So, you must request them to do this favor for you. Be clear about your current understanding. You can contact me on (insert details). Can/Could/Would you give me an example, please? The first thing you should do is thank the sender for providing the information. Could/Would you explain it again, please? If we want to make sure that someone has understood, you can request confirmation that someone has Learn how to format emails and get your point across in a professional manner by checking out these 6 common email formats. However, they become useless if you dont understand or follow them. I dont quite catch what you said. A great example of why this is a good synonym phrase to use when you want more information about something, but you dont want to come off as intimidating or rude by using just to clarify. In the next section of the email, you want to clearly outline your goals, any important deadlines, and next steps. how to politely and natively reply an email and ask question, Looking for a word attributing the state of revealing the past. Here is a great example of how to use just to be clear professionally in an email. Make your email easy to read. Many of us have a gap in communication at work or with a business or provider, but writing a request for clarification can sometimes be a scary prospect. WebWhen you ask someone for clarification, you are asking them to say something in a different way or provide more information so that you 20 Email Expressions to Ask for Clarification So when we want to ask for clarification in English, we can use these expressions: 1 What exactly are you saying? You should only ask for clarification if you really feel it requires clarification. Would approach A or B be more helpful here? If you need any other information, please let me know. Could you rephrase your question, please? There are more ways to give and receive clarification while still maintaining your professionalism. I didnt quite catch it. I want to request you to repeat it, may I? WebHow to Ask for Clarification Politely 1. Write emails for work the way you would a standard letter. Tips Start with Dear and the persons title and name. You can set things straight with this email clarifying the dates if that happens. So, to understand the request, on many occasions, you may need to ask for clarification. (We told you it was easy, now see our examples!). When it comes to the proper time to ask a question, many presenters or lecturers will ask questions periodically during their presentations or at the end of the presentation. Am I right in thinking that what youre meaning by that is, If Im understanding correctly, you think that the most important factor in this situation is Is that correct?, I think I need more information because Im not fully understanding the part that you were saying about, So I think I understand that you believe X would be the best solution? If your clarification request isn't covered in the list above, or if you'd prefer to create your own, then use this clarification email template. How can I ask, "Why did you send me this link?" It also depends on how big the work is, but I think that generally asking for clarification is never a bad idea. Sorry if I was unclear. Include your contact details and how they can get in touch with you. Asking for clarification email to boss sample Would you please repeat what you said about our new project? Otherwise, you may not do it properly what you are instructed for. Here is an example of how to use can you elaborate professionally. Request to clarify a Freedom of Information request to. WebRule #1: Start by asking for permission to chime in. A good way is to summarize what you have understood and didnt. Contacting researchers for clarification is good practice. Could you please repeat the date of the event? Leadership communication skills to elevate team performance. I'm keen to make a decision this week, so can you provide me with answers by (date)? Both phrases can be used to ask for more information or to give more information when someone requests it of you. May I know what you just wanted permission for.? rev2023.3.3.43278. Here, Ill share some ways to ask for clarification on someones suggestions in English. Recently, an American client told me that shes really impressed with my English. Interrupting to ask for clarification. What is the correct way to screw wall and ceiling drywalls? They allow the person to expand on the topic rather than giving a simple yes or no response. I'll be in touch if I require anything else. It also allows for a wide range of expression as the tone it is said in can add more meaning to the phrase. Depending on the circumstances, it may be necessary to respectfully inform the other party that their understanding of the situation is incorrect, or to seek clarification for oneself. If we take a look at the following example: You are a friendly support person. Sometimes we zone out, but sometimes we just dont understand. Writing a letter for clarification is easy if you follow our advice. Now, lets see some English expressions that you can use to respond to someones clarification. The second makes you sound more informed. Thank you for your time and for helping me to clarify these questions. Monitoring your tone of voice is a key element of learning to ask for clarification politely. Sorry, but I didnt quite catch your statement. Have a conversation before sending an email. For your information is a phrase you can use when you want it to be clear to all that you are going to provide information. Asking for clarification. A great way to ask for clarification is by using do I understand, allowing you to go over the information by showing youre paying attention and asking for clarity. Lindsay Lapaquette, M.Sc. Doctor: Youre welcome. Have you ever experienced a meeting where somebody is explaining something, but for the life of you, you cannot even begin to understand their point of view? So, how do you politely ask for clarification in English? It lets everyone know you mean business and that they better listen to what youre about to tell them because you probably wont repeat yourself. For example, something like: Write an email to my boss asking for a day off of work. Conversations, email dialogues, and even text messages progress best when everyone has the same understanding. Just say: "I'm impressed. [1]: https://www.scientificamerican.com/article/bring-science-home-speaking-memory/, [2]: https://www.cdc.gov/ncbddd/adhd/data.html, [3]: https://hbr.org/2015/03/relearning-the-art-of-asking-questions. Master 101 frequent business situations with our eBook! Styling contours by colour and by line thickness in QGIS. Informal Sorry, I didnt catch that. Here are some examples of subject lines to consider: Final report submission Clarification regarding project deadline Extension request for submitting the presentation Thank you for your support and guidance 3. Just to be clear, my working hours are 8am-4pm and you will be unable to contact me outside those hours for work-related purposes. Do I need a thermal expansion tank if I already have a pressure tank? Please send your invoice for all work from our most recent contract to youremail@email.com and CC me. When someone says anything, they usually give you information about something or someone. Read more about Martin here. Show that you appreciate them taking the additional time to review the email, and describe how the information will help achieve the goal. If you're facing a deadline, you should always include details about when you need to receive answers. May I? Can I? and Could I? are three of the most common expressions in English used to ask for permission. Huh? Also known as clarification letters, clarification emails are used to get the information required to move forward. Well! Let me see if I understand this is a phrase that says clearly what you mean in words everyone can understand with no potential hidden meanings. It allows you to ask if youve got the right information, but it also allows you to check-in with other people to make sure they understand the information youve given them. If you need to seek clarification during a presentation, the polite way to do so would be to raise your hand or use some non-offensive gesture to attract the speakers attention (no middle fingers!) Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 10 Better Ways To Say Thank You For Clarifying In Emails, 11 Better Ways To Say No Worries In Professional Emails, 9 More Polite Ways To Say I Dont Care (Professional), 9 Better Ways to Say Just to Confirm in an Email, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. WebHow to Ask for Clarification Politely Collaborative Solutions 338 subscribers 329 views 3 years ago Have you ever experienced a meeting where somebody is explaining something, WebAlexander was a polite, considerate and astute student, who was always friendly, focused on his studies and considerate of others. being one of the first students to arrive at the class and asking detailed questions for clarification and verification of his understanding afterwards. ", Another way to say "I don't understand" is to say "I don't follow" or "I'm not following. Do not give orders or blackmail your colleagues. Lets take a look at some common cases that can come up in our work and personal lives and consider the best ways to respond. It appears there has been a breakdown in communication. Thanks.. Always consider the setting: formal and informal. Very often, someone might ask a question during a presentation and the presenter will respond If you wait a bit, I will explain the answer to that question.. Supercharge your communication with Flowrite. Janet opened the door and smiled slightly. Asking somebody to explain something implies that you don't know anything about the topic and want the person to teach you. In such a business situation I would offer my business card and politely ask: "Do you have a card I could have?" Closed Question: Was this experience what you expected? Could you please vs Would you please? If someone is kind enough to provide the answers you need when you need them, it's polite to say thank you. In other words, who, what, where, when, why, and how. For instance, we can say Im not sure that I agree with that in an aggressive tone, or in an inquisitive tone, and this will impact how the message is received by our listener. Thank you! If you "break something down," you separate it into its parts. ", 50 Polite Ways to Interrupt Someone in English. Rule #4: Raise your (virtual) hand. Lets take a look at Is that right? What happens if three defenders sack together? There are a few simple steps to follow when youre looking for further explanation. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? The best answers are voted up and rise to the top, Not the answer you're looking for? I admire that you clarified your position. In a situation where you feel as though you dont have all of the information, whether thats because you missed part of it or it just seems as though theres a gap, using just so I understand gives you the time to go over what you do know and lets others fill in any missing pieces. Can you rephrase the instructions, please? Can you repeat it? Thank you for providing the information about [Topic X]. You can use this reference on how let me see if I understand this is used professionally. There are all kinds of situations where you might need to ask clarifying questions. Write a clear subject line, or respond directly to the email you wish to clarify. A tendency to avoid asking too many questions leads many people to avoid asking for clarification altogether because of a fear of being perceived as disruptive. Have you just said you will go to Coxs Bazar next week? Of course, that's a distinction that can probably be blurred depending on exactly how you're using the words, but it might be useful to understand that they don't mean exactly the same thing. May I ask you to share your suggestions again? Is it possible to rotate a window 90 degrees if it has the same length and width? A great example of when you could use this phrase is if you have been given a set of instructions from one person, but had been told something a little different from someone else. ". car, washing machine, telephone) to a sales department or someone involved in procurement. If thats the case, it's best to get straight into business. After the person clarifies themselves, you can let them know that you now understand and are thankful. For ESL learners, interrupting someone while someone is talking can Linguix vs. Grammarly: Which AI Writing Assistant Is Value for Money in 2023? Now, here are 9 clarification email samples and a template to show you how to apply these insights. Those suggestions sometimes are too important in our professional and personal life. ?" Would/Could you please say that again for me/us? However, Could is less polite, and Can is the least polite word among these three. Could I ask for clarification on? Mr. Khan is also a passionate writer working on his first book, "Learn English at Ease. We thoroughly test different courses, books, learning materials, etc., and recommend only the bests. It would be best if you took it in the morning before the meal. What do you think about somebody/something. Be specific about what you expect to be clarified. Rule #2: Apologize for interrupting. When you are tasked with providing necessary information to someone, but would like to keep things brief and formal, you can use this phrase to cut to the chase. Which form is more polite and more acceptable for correspondence: For example I am do not understand something and want to get more information about it. Thank you! Try These Expressions in a Real Conversation.
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