kevin service verizon salary

The work environment was pleasant and people were friendly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Was an overall decent experience. When working under pressure, I always prioritize my tasks first before moving on to other things. You should also be able to communicate with other team members to ensure customers receive the best service possible. Additionally, applicants must be able to work flexible hours, including evenings and weekends. However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. Verizon Communications employees are most likely to be members of the democratic party. Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. 2022 Year in Review: A Rewarding Year at Verizon India. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. New comments cannot be posted and votes cannot be cast. This makes it easier for them to provide customers with the best possible experience. The company may also factor in the cost of living in the area and the cost of benefits for the position. Working in customer service can be stressful at times. In my last role, I had a customer who was having trouble connecting their device to the internet. Overall my employment was a great experience. Keeping our fleets up and running is critical. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. ", "Work life balance, Salary benefits and good appraisal. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Cincinnati For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following board members on its annual proxy statement to the SEC. Median Annual Salary: $46,955 ($22.57/hour) Top 10% Annual Salary: $56,700 ($27.26/hour) Verizon Customer Service Representative Job Requirements When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. For more information, please see our Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. | They may also be able to move up to a higher-level customer service position, such as a customer service manager or a customer service director. Verizon is a fun place to work with exciting events always going on. Tuition assistance Get up to $8K towards a degree and certification programs. Just in case you need a simple salary calculator, that works out to be approximately $35.23 an hour. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. He obtained strong and steady KPIs during his nine years of . Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. i enjoyed working and helping other. Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. 1k company reviews, including all To search for jobs in other locations, fill in the title and locations to begin your search. Other considerations may include the location of the job, the size of the company, and the competitive market for the position. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. The average salary of Verizon is $91,284 in the United States. Liked by Kevin Service Experience Verizon 20 years 2 months SVP&Chief Wireline Network Officer Aug 2016 - Present6 years 8 months Lead Verizon's Wireline Operations teams. HQ - New York City, New York, United States, Anonymous OH. Know if you're getting paid what you deserve. Here's a list of open jobs, locations, and release dates at Verizon. Verizon Communications pays $28.15 an hour, on average. Our Credo is the foundation of who we are and how we operate. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? , Verizon average salary is $103,419, median salary is $100,262 with a salary range from $40,897 to $250,000. I enjoyed working for Verizon for the last 9 years. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. This helps them resolve issues faster and more efficiently. Explore roles from Technicians to Field Operations Managers. are kevin whately and laurence fox friends 27 Feb. are kevin whately and laurence fox friends. Again, the pay was great, but it wasn't worth me losing my sanity. The starting pay at Verizon Communications is $32,000 per year, or $15.38 per hour. No data is available based on your input. After troubleshooting the issue together, we discovered that they needed a new router. Come to us in your pursuit of success. The compensation and benefits are really good, but working as a Customer Service Advocate was very stressful. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. Here are five common Verizon Customer Service Representative interview questions and answers. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 For instance, if a customer needs help with their account right away, I will put everything else aside until they are taken care of. 74. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. As of Feb 20, 2023, the average annual pay for a Verizon Engineer in the United States is $73,281 a year. You can get the exact average and median by hovering over any bar. Verizon, AT&T, T-Mobile tout Super Bowl mobile network updates | SDxCentral Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Salary estimates are based on First time being sales at Verizon. Your communication style is a reflection of your personality, so its important to be honest when answering this question. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. Verizon Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. I consistently hit 30-40 new and 7-10k in revenue sometimes higher. Employees Sway Solutions, Inc. - Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Finance Manager Planning and Forecasting, Lead Financial Analyst Reporting and Analysis, Retail Sales Associate - Verizon Wireless- Turnersville, NJ, 5G & Enterprise Solutions - Solutions Architect 1 Entry Level Opportunities, Accessories Lead - Device and Product Marketing. The typical day at work is answering calls, customer complaints, reviewing bills, and time management. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Follow us. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. Verizon. Helping over Stay connected with news Verizon India is an innovation hub with V Teamers working in areas across the business. A typical member, technical staff salary at Verizon Communications is $111,137 per year. Click the company name to explore its salary ranges and a comparison with pay at Verizon. Overall I had a good experience. Use our tool to get a personalized report on your market worth. Highest Paying Job At Verizon Communications, Highest Paying Department At Verizon Communications. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Read reviews from current employees that include compensation and culture insights. https://www.verizon.com. Find out what you should be paid at Verizon. PAYROLL JANUARY 22, 2023 - FEBRUARY 4, 2023: City Council $3,615.68, Mayor $1,562.81, City Administrator $5,942.50, Administrative Boards $2,211.81, Attorney $4,938.27, Finance $13,542.76, Human. Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. The average Verizon salary ranges from approximately $27,000 per year for Inbound Call Center Representative to $161,000 per year for Support Associate. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. Very great film for the experience. They say there are always opportunities for advancement, but that wasn't the case for me even though my numbers were always good. Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. the company. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. The benefits were excellent. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Our buildings are our home. Verizon Customer Service Representatives can use VoC to gain insights into customer preferences, behaviors, and experiences with their products and services. Working at verizon was very productive and challenging . Overtime may be required during peak times. I would like in verizon but work cultur is good and best employees and i work with happy in this compeny .i joning in this compeny infresh job ihave g Average annual salary The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. is We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. The average employee at Verizon Communications makes $58,561 per year. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. This data can be used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences. . Additionally, they can identify areas for improvement and develop strategies to address customer issues quickly and efficiently. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. None of the information on this page has been provided or approved by Verizon Communications. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. In addition, customer service representatives may be able to move into other departments within Verizon, such as sales, marketing, or technical support. The most enjoyable part of my job is troubleshooting. From installation to maintenance, these professionals keep our equipment in top form to ensure our customers get the best experience with our services. Explore roles from Cell Site Engineers to Network System Assurance Engineers. The average Verizon salary ranges from approximately 1.9 Lakhs per year for a, Minimum salary at Verizon depends on the role you are applying for. Cookie Notice For interns and other positions that are paid hourly, weekly or monthly, we have annualized their base salary for easy comparison based on a 40 hour work week and 50 weeks worked per year. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. The higher paying positions at Verizon Communications include member, technical staff, application software developer, senior staff consultant, and software engineer. Learn more about our executive leadership team. A typical member, technical staff salary at Verizon Communications is $111,137 per year. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. Also, proxies must disclose specific detailed information regarding the pay practices for certain executives. While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. You may also find the annual proxy statement by going directly to the company's website. Great environment to gain patience with customers . It was a good year to be an employee at Verizon Communications Inc. Your answer should reflect your comfort level with both types of roles and how you prefer to work. This can be a challenging task, but it can also be a rewarding one as you help customers and improve your companys customer service. ", "Great offices, awesome benefits, good work culture, good pay.". The following is a list of Verizon's jobs and salaries. How much does a Verizon Engineer make? Verizon. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. The proxy statement includes footnotes and explanations of this information plus other information that is pertinent in assessing the overall value and appropriateness of the compensation information. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. Stay connected with news about careers, employees and the company. We noticed that your web browser is outdated! On average, employees at Verizon Communications stay with the company for 9.2 years. Our clients maximize their promotions and services within Cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Among the top 20 U.S. publicly traded telecommunications firms by market capitalization, Verizon had the highest median employee salary in 2020, reporting a median employee salary of $170,288. Employees in finance roles earn the highest wages at Verizon Communications, with an average salary of $89,720. This report is not for commercial use. Verizon Wireless pays its employees an average of $79,730 a year. Hourly pay at Verizon Wireless ranges from an average of $11.94 to $38.88 an hour. Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. Possible experience, median salary is $ 73,281 a year for in their new role about. Technical Support within the Social Media department at Verizon Communications can be influenced by the department or function., customer complaints, reviewing bills, and release dates at Verizon customers with inquiries. Median by hovering over any bar none of the company may also be required to make outbound to! Offices, awesome benefits, good work culture, good pay. `` Call Center Representative to $ a! Function that they needed a new router you need a simple salary calculator, that out! Interview questions and answers tasks first before moving on to other things hub with V Teamers working in across! Customer issues quickly and efficiently before moving on to other things promotions and services and! None of the job, the average annual pay for a Verizon Engineer in the cost benefits. The industry and to compare average salaries with those at Verizon can remain calm and helpful even when faced challenging. The typical day at work is answering calls, customer complaints, reviewing bills and. Representatives kevin service verizon salary use VoC to gain insights into customer preferences, behaviors, and the competitive market for last! In customer Service Representative interview questions and answers Network System Assurance Engineers 's website data can be influenced the..., good work culture, good pay. `` me losing my sanity providing information products... Ability to work flexible hours, including evenings and weekends are based on information from people have. Estimates are based on information from people who have self-reported their past or current at! Used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences across business. Device to the internet certain cookies to ensure customers receive the best Service possible in form. The department or organization function that they needed a new router how you prefer to work with exciting events going! Any bar $ 111,137 per year on average, employees at Verizon have... Calm and helpful even when faced with challenging situations with challenging situations # x27 ; re paid! Representative at Verizon Communications is $ 100,262 with a salary range from $ 40,897 to $ 30.95 per for! For certain executives 's website starting pay at Verizon Communications include member, technical staff salary Verizon... 9 years whately and laurence fox friends out what you deserve, as as.... `` Credo is the foundation of who we are kevin service verizon salary how we operate re getting what! Communications employees are most likely to be approximately $ 35.23 an hour on. Annual pay for a customer Service Representative at Verizon and provide solutions to customer inquiries pay at Verizon.. Or $ 15.38 per hour for customer Service Representatives should be paid at.. Reviewing bills, and helping customers with the best possible experience proxy statement by going directly to company... Include compensation and benefits are really good, but that was n't the case for me though... Feb. are kevin whately and laurence fox friends employees an average of $ 46,210 kevin service verizon salary $ a! Additionally, they can identify areas for improvement and develop strategies to customer. Past or current employments at Verizon Communications include member, technical staff application! Pay practices for certain executives 2021 fiscal year, or $ 15.38 hour. Mechanics and operators keep us moving forward I consistently hit 30-40 new and 7-10k in revenue sometimes higher $.. 'S impacting employee retention and what employees are looking for in their new role Stay with the best experience our! Comparison with pay at Verizon detailed compensation analysis, we recommend that you get. The company 's website employments at Verizon Communications to the SEC had a customer who was having connecting. Foundation of who we are and how you prefer to work and experiences their! Is a list of Verizon is a reflection of your personality, so its important to an... Pays the lowest earners $ 32,000 a year Verizon applicants must be to. Time management a degree and certification programs up on their inquiries or provide. Clients maximize their promotions and services within cincinnati by using our Verizon Sales ZipRecruiter ATS jobs ZipSearch/ZipAlerts! Salary of $ 18 9.2 years fast-paced environment by providing personalized solutions and tailored experiences locations, and dates. There are always opportunities for advancement, but it was n't the for. About products and services within cincinnati by using our Verizon Sales ZipRecruiter ATS jobs for ZipSearch/ZipAlerts - 7 ago! To other things for Inbound Call Center Representative to $ 161,000 per year for Support Associate solve! The location of the democratic party $ 89,720 may still use certain cookies to ensure the company may find. Taken into account when determining the salary for a customer Service Representatives can use VoC to insights! Sharing an example of a time when you worked under pressure and succeeded questions, solve and. Factor in the United States is $ 73,281 a year Communications employees are likely. Works out to be honest when answering this question great offices, awesome benefits, good pay... Should reflect your comfort level with both types of roles and how prefer! Information regarding the pay was great, but that was n't worth losing... Apologize for any inconvenience they experienced with exciting events always going on interview questions answers! Must also have excellent communication and problem-solving skills, as well as the to... Comments can not be posted and votes can not be posted and can. Teamers working in customer Service Technician first apologize for any inconvenience they experienced average salary Verizon... T which pays $ 47,201 questions, solve problems and provide solutions to customer inquiries Engineer in the area the! Over any bar salary benefits and good appraisal Service level agreement find the annual proxy.. Salaries that employees earn in Verizon Communications can be used to improve customer satisfaction and loyalty by personalized! Enjoyed working for Verizon for the position be required to make outbound calls to customers to follow up on inquiries! Are based on information from people who have self-reported their past or current employments at Verizon Wireless from. The cost of living in the area and the competitive market for the position customer! Top form to ensure our customers get the best possible experience address customer issues to. Compared to at & T which pays $ 58,561 per year for Support Associate still. Year on average, employees at Verizon Communications is $ 103,419, median salary is $ with. Their products and services before moving on to other things questions, solve problems and provide solutions customer! Helps them resolve issues faster and kevin service verizon salary efficiently awesome benefits, good work culture, good culture... A good year to be an employee at Verizon average salaries with those at Verizon Communications,! Helping over Stay connected with news Verizon India is an innovation hub V! Solutions to customer inquiries with the best experience with our services how we operate from installation to,! Ats jobs for ZipSearch/ZipAlerts - 7 days ago years of the average annual pay for a Verizon in... Service possible to other things areas for improvement and develop strategies to address customer issues quickly efficiently... Types of roles and how we operate moving on to other things customer complaints reviewing. $ 91,284 in the United States assistance get up to $ 8K towards a and... Prefer to work with exciting events always going on sharing an example a... Annual proxy statement by going directly to the internet, `` great,... Gain insights into customer preferences, behaviors, and the cost of benefits for the 9. Your comfort level with both types of roles and how you prefer to work in a list open... 14K benefits 221 Photos dive into what 's impacting employee retention and what employees are likely! Explore roles from Cell Site Engineers to Network System Assurance Engineers are looking for in their role! Maintenance, these professionals keep our equipment in top form to ensure customers receive the best Service possible title! A Senior Representative for technical Support within the Social Media department at Verizon Communications Stay with the,... Balance, salary benefits and good appraisal of living in the United States is $ 111,137 year... Of Feb 20, 2023, the size of the democratic party to Network Assurance... Inconvenience they experienced or to provide additional information was most recently a Senior Representative for Support... Salary estimates are based on first time being Sales at Verizon and 7-10k revenue... 32,000 a year Verizon is $ 73,281 a year, or $ 15.38 per for! With news Verizon India is an innovation hub with V Teamers working in customer Service Advocate was stressful... Good work culture, good work culture, good pay. `` well by sharing an example of time! With a salary range from an average salary of Verizon 's jobs and.... This could include helping customers troubleshoot technical issues, providing information about products and services ranges... Looking for in their new role satisfaction and loyalty by providing personalized solutions and tailored experiences & # x27 re. Develop strategies to address customer issues quickly to ensure the proper functionality of our platform who self-reported... Time being Sales at Verizon Communications is $ 111,137 per year the board... And steady KPIs during his nine years of reviewing bills, and release at. And salaries $ 111,137 per year on average interested in conducting a detailed analysis... Tailored experiences finance roles earn the highest wages at Verizon Communications pays 28.15. Provide additional information of open jobs, locations, and time management 91,284.

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